BME Quality Indicator

 

QI N	QI Name	Formula	Unit of Measurement
BME
1	Critical equipment down time	Sum of down time for all critical equipment in hours in a month	Value
3	Percentage of calls which having total breakdown time 24 hours	numbers of Total breakdown calls are counted in a month           X 100  number of calls with total breakdown time less then 24 hours	Percentage
4	Percentage of callswhich are not repeated in month	total numbers of breakdown calls are counted in a month   X 100 total number of calls (with similar nature) which are not  repeated even once in a month	Percentage