JOB DESCRIPTION- Administrator

JOB DESCRIPTION

Job Title        :           Administrator

Reporting To:           MS

Job Summary:

Administrator aims to ensure that the product or service an organisation provides is fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations and coordinates the activities required to meet standards.

Qualification:             MBA or MHA

Duties:

1.      Policy formulation and implementation

2.      Stationary finalization and implementation

3.      Give requirement of all medical and non-medical stationery of the hospital

4.      To set up all hospital working systems, like MRD, stores, inventory, housekeeping, Laundry management etc.

5.      All trainings and mock drills.

6.      Internal audit

7.      Regular visit and facility round of the hospital.

8.      Patient counseling and motivation

·        Quality managers monitor and advise on the performance of the quality management system and produces data and report on performance, measuring against set indicators.

·        setting QA compliance objectives and ensuring that targets are achieved

·        They liaise with other managers and staff throughout the organisation to ensure that the QA system is functioning properly.

·        Where appropriate, the quality manager advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.

·        promoting quality achievement and performance improvement throughout the organisation

·        working with purchasing staff to establish quality requirements from external suppliers

·        ensuring compliance with national and international standards and legislation;

·        Considering the application of environmental and health and safety standards.

·        Agreeing standards and establishing clearly defined quality methods for staff to apply.

·        defining quality procedures in conjunction with operating staff;

·        setting up and maintaining controls and documentation procedures;

·        identifying relevant quality-related training needs and delivering training;

·        collating and analysing performance data and charts against defined parameters;

·         ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary;

·        planning and implementing strategic changes to improve service delivery;

·        attending meetings, writing reports and delivering presentations to a variety of audiences;

·        writing technical and management systems reports;

·        bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures;

·        persuading reluctant staff to change their way of working to incorporate quality methods;

·        liaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications;

·        Help identify "best practice" facilities and client projects to serve as learning models.

·        establishing standards of service for customers or clients;

·        preparing clear explanatory documents such as customers' charters;

·        Monitoring performance by gathering relevant data and producing statistical reports.

·        Extrapolating data for quality assurance and monitoring purpose.

·        Understands and advises clients on contemporary, larger hospital issues, and overall healthcare issues. 

Working Conditions

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.